pd88's Privacy Policy

1 Introduction & Scope

pd88 ("we", "our", or "the platform") operates a reliable online casino and sports betting service for users in Bangladesh. We place the highest importance on our users' privacy and are committed to being fully transparent about how we collect, use, and protect your personal information.

This Privacy Policy ("Policy") applies to the pd88 website and all associated services. By using our platform, you are considered to have agreed to the terms described in this Policy. If you do not agree with this Policy, please refrain from using our services.

This Policy applies only to pd88's own digital services. Third-party websites or applications may have their own privacy policies, for which pd88 is not responsible.

2 Data Collection

pd88 collects the following types of information:

2.1 Information You Provide Directly

When you register an account on our platform or use our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and phone number
• Residential address
• Government-issued identity document details (for identity verification)
• Payment information (bKash, Nagad, or Rocket number)
• Information provided when contacting our support team

2.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

• IP address and device identification information
• Browser type, version, and operating system
• Site usage patterns, click data, and page visit history
• Login times and session duration
• Transaction history and gaming activity data

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may verify certain information from trusted third-party sources. In such cases, only the minimum necessary information is verified.

3 Purpose of Data Use

pd88 uses collected information only for the following legitimate purposes:

3.1 Service Delivery & Operations

• Creating, managing, and securing accounts
• Processing deposits, withdrawals, and other financial transactions
• Keeping gaming services running and providing technical support
• Managing bonuses, rewards, and promotional offers

3.2 Security & Compliance

• Identity verification and age confirmation (enforcing the 21+ rule)
• Preventing fraud, money laundering, and other illegal activities
• Protecting accounts and preventing unauthorized access
• Supporting the implementation of responsible gaming policies

3.3 Service Improvement

• Analyzing and improving the user experience
• Identifying and resolving technical issues
• Developing new services and features

3.4 Communication

• Sending important account and transaction notifications
• Responding to support inquiries
• Sending relevant promotional information with your consent

4 Data Storage & Security

pd88 has put in place industry-standard technical and organizational measures to keep your information secure:

4.1 Technical Security Measures

• Use of SSL/TLS encryption technology for all data transmissions
• Applying strong encryption to stored data
• Maintaining firewall and intrusion detection systems
• Conducting regular security audits and testing
• Two-factor authentication for account access (where applicable)

4.2 Organizational Measures

• Only authorized staff have access to personal information
• Privacy and security training provided for all staff
• Strict internal enforcement of data protection policies

4.3 Data Retention Period

We retain your information only for as long as needed to provide services, meet legal obligations, or fulfill legitimate business requirements. Even after an account is closed, some information may be retained for a defined period for legal and audit purposes. Once that period expires, information is securely deleted or anonymized.

5 Sharing Data with Third Parties

pd88 never sells your personal information to third parties. Data may be shared in the following limited circumstances:

5.1 Service Support Partners

Minimum necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket), identity verification, fraud detection, and technical infrastructure management. These partners are bound by strict confidentiality agreements and may not use this information for any other purpose without our instruction.

5.2 Legal Requirements

We may be required to provide necessary information pursuant to a court order, valid legal process, or a request from a competent authority. In such cases, we always work within the bounds of the law to protect your interests.

5.3 Business Transfers

If pd88 undergoes any restructuring, merger, or acquisition, user information may be transferred. Users will be notified in advance of any such change, and the protections of this Policy will continue to apply.

6 Cookies & Tracking Technologies

pd88 uses cookies and similar technologies to improve the user experience and to operate our services effectively.

6.1 Cookies We Use

• Essential Cookies: Essential for the site's basic functions, login sessions, and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help analyze site usage patterns and improve service quality.

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, disabling cookies may cause some features of our service to not work properly.

7 Your Rights

You have the following rights regarding your personal information, and pd88 fully respects them:

7.1 Right to Access Information

You can find out at any time what information we hold about you. Upon a written request, we will provide you with a copy of your personal information.

7.2 Right to Correction

If there is any inaccuracy or incompleteness in your information, please let our support team know. We will correct it as quickly as possible.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, it may not be possible to fully fulfill this request where legal obligations or ongoing financial transactions are involved.

7.4 Right to Object to Processing

You may withdraw your consent for marketing communications at any time. After withdrawal of consent, we will no longer process your information for that purpose.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team via live chat or by email at [email protected]. We will fulfill your request within a reasonable time after verifying your identity.

8 Privacy of Minors

pd88's services are strictly for those aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

During registration, we verify the user's age, and any account identified as belonging to someone under 21 is immediately closed and the associated information is deleted.

If you are aware that someone under the age of 21 has registered on our platform, please notify us immediately at [email protected]. We will investigate the matter with the highest priority and take the necessary steps.

9 Payment Data Protection

Financial transaction information is extremely sensitive to us. pd88 processes transactions through Bangladesh's popular mobile payment methods — bKash, Nagad, and Rocket.

9.1 Payment Data Protection Policy

• All payment transactions are conducted through encrypted connections
• Your mobile banking PIN or password is never stored on our servers
• Transaction records are stored in encrypted form and can only be accessed by authorized staff
• Automatic alert systems are activated in the case of suspicious transactions

9.2 Minimum Deposit & Withdrawal

The minimum deposit amount on our platform is ৳300 and the minimum withdrawal amount is ৳500. Withdrawals are typically completed within 1 hour. These limits help ensure safe and responsible gaming and support data protection.

10 Policy Changes

pd88 may update this Privacy Policy from time to time. For significant changes to the Policy, we will notify you in the following ways:

• By displaying a notice at the top of the website
• By sending a notification to the registered email address
• By changing the "Last Updated" date at the top of this page

If you continue using pd88 after any changes, you will be considered to have accepted the updated policy. Therefore, you are requested to review this page from time to time.

If you have any questions or concerns about any changes to the policy, please contact our support team — we are always here for you.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. pd88's support team is available 24/7 for you:

• Email: [email protected]
• Live Chat: Directly through live chat on our platform
• Language: Support is available in both Bengali and English

After verifying your identity, we will respond to your request as quickly as possible. Complex data-related requests may take more time, but we will always keep you informed of the progress.